FinFisher/F378934F
Inhaltsverzeichnis
- 1 F378934F
- 1.1 Licenses
- 1.1.1 Support-Requests
- 1.1.2 174C3701
- 1.1.3 1D42818D
- 1.1.4 2380A5E4
- 1.1.5 25E72758
- 1.1.6 407DF102
- 1.1.7 48B55E65
- 1.1.8 55AF0437
- 1.1.9 59106924
- 1.1.10 5A47A6CC
- 1.1.11 68164DC9
- 1.1.12 6E66676A
- 1.1.13 75760D86
- 1.1.14 7E29F27F
- 1.1.15 93A7355E
- 1.1.16 94584CAA
- 1.1.17 97A24990
- 1.1.18 9F4E1E62
- 1.1.19 AAFC3D6A
- 1.1.20 BD133B4F
- 1.1.21 DF8501E0
- 1.1.22 E383E9CB
- 1.1.23 E6E5C378
- 1.1.24 E79C119F
- 1.1.25 F1C9FD59
- 1.1.26 F481E721
- 1.2 Feedback
- 1.1 Licenses
F378934F
Licenses
| LicenseID | MachineUID | SoftwareUID | SoftwareName | VersionMajor | NotBefore | ValidityStart | NotAfter | ValidityEnd | InstallationDate | LicenseFile | LicenseContents | Status | CustomerID | ProductID | Deleted | UserID | DataEntryDate | LastUpdated |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 110 | 99:68:A5:6D:80:1F:26:AF | 00:1C:00:0A | FinUSB | 3 | 1257638400 | 2009-11-08 00:00:00 | 1297468800 | 2011-02-12 00:00:00 | 2010-11-10 14:27:34 | License.txt | MACHINE UID
99:68:A5:6D:80:1F:26:AF CUSTOMER UID F378934F SOFTWARE UID 00:1C:00:0A SOFTWARE NAME FinUSB VERSION MAJOR 3 NOT BEFORE 1257638400 NOT AFTER 1297468800 DEMO 0 |
Expired | 27 | 3 | 1 | 5 | 2010-11-10 14:27:34 | 2011-05-10 14:55:42 |
| 190 | 99:68:A5:6D:80:1F:26:AF | 00:1C:00:0A | FinUSB | 3 | 1257638400 | 2009-11-08 01:00:00 | 1329004800 | 2012-02-12 01:00:00 | 2011-05-10 16:55:34 | License.txt | MACHINE UID
99:68:A5:6D:80:1F:26:AF CUSTOMER UID F378934F SOFTWARE UID 00:1C:00:0A SOFTWARE NAME FinUSB VERSION MAJOR 3 NOT BEFORE 1257638400 NOT AFTER 1329004800 DEMO 0 |
Activated | 27 | 3 | 1 | 5 | 2011-05-10 16:55:34 | 2011-06-01 17:48:28 |
| 191 | 74:01:10:45:AF:3C:F2:FF | 00:1E:00:0A | FinSpyV2 | 4 | 1304812800 | 2011-05-08 02:00:00 | 1337126400 | 2012-05-16 02:00:00 | 2011-05-10 16:59:16 | License.txt | MACHINE UID
74:01:10:45:AF:3C:F2:FF CUSTOMER UID F378934F SOFTWARE UID 00:1E:00:0A SOFTWARE NAME FinSpyV2 AGENTS MAX NUMBER 5 TARGETS MAX NUMBER 100 VERSION MAJOR 4 NOT BEFORE 1304812800 NOT AFTER 1337126400 DEMO 0 |
Activated | 27 | 1 | 1 | 5 | 2011-05-10 16:59:16 | 2011-05-12 15:23:26 |
| 192 | 74:01:10:45:AF:3C:F2:FF | 00:1E:00:0A | FinSpyV2 | 4 | 1304812800 | 2011-05-08 02:00:00 | 1337126400 | 2012-05-16 02:00:00 | 2011-05-10 16:59:27 | License.txt | MACHINE UID
74:01:10:45:AF:3C:F2:FF CUSTOMER UID F378934F SOFTWARE UID 00:1E:00:0A SOFTWARE NAME FinSpyV2 AGENTS MAX NUMBER 5 TARGETS MAX NUMBER 100 VERSION MAJOR 4 NOT BEFORE 1304812800 NOT AFTER 1337126400 DEMO 0 |
Activated | 27 | 16 | 1 | 5 | 2011-05-10 16:59:27 | 2011-05-12 15:23:14 |
| 193 | 74:01:10:45:AF:3C:F2:FF | 00:1E:00:0A | FinSpyV2 | 4 | 1304812800 | 2011-05-08 02:00:00 | 1368662400 | 2013-05-16 02:00:00 | 2011-05-12 17:22:40 | License.txt | MACHINE UID
74:01:10:45:AF:3C:F2:FF CUSTOMER UID F378934F SOFTWARE UID 00:1E:00:0A SOFTWARE NAME FinSpyV2 AGENTS MAX NUMBER 5 TARGETS MAX NUMBER 150 VERSION MAJOR 4 NOT BEFORE 1304812800 NOT AFTER 1368662400 DEMO 0 |
Expired | 27 | 1 | 1 | 5 | 2011-05-12 17:22:40 | 2013-06-26 13:47:37 |
| 194 | 74:01:10:45:AF:3C:F2:FF | 00:1E:00:0A | FinSpyV2 | 4 | 1304812800 | 2011-05-08 02:00:00 | 1368662400 | 2013-05-16 02:00:00 | 2011-05-12 17:23:01 | License.txt | MACHINE UID
74:01:10:45:AF:3C:F2:FF CUSTOMER UID F378934F SOFTWARE UID 00:1E:00:0A SOFTWARE NAME FinSpyV2 AGENTS MAX NUMBER 5 TARGETS MAX NUMBER 150 VERSION MAJOR 4 NOT BEFORE 1304812800 NOT AFTER 1368662400 DEMO 0 |
Expired | 27 | 16 | 0 | 5 | 2011-05-12 17:23:01 | 2013-05-28 16:17:04 |
| 206 | 99:68:A5:6D:80:1F:26:AF | 00:1C:00:0A | FinUSB | 3 | 1257638400 | 2009-11-08 01:00:00 | 1368662400 | 2013-05-16 02:00:00 | 2011-06-01 19:48:01 | License.txt | MACHINE UID
99:68:A5:6D:80:1F:26:AF CUSTOMER UID F378934F SOFTWARE UID 00:1C:00:0A SOFTWARE NAME FinUSB VERSION MAJOR 3 NOT BEFORE 1257638400 NOT AFTER 1368662400 DEMO 0 |
Expired | 27 | 3 | 1 | 5 | 2011-06-01 19:48:01 | 2013-12-12 12:32:18 |
| 216 | 3F:FA:62:29:20:5B:98:20 | 00:1A:00:0A | FinFly-Lite | 4 | 1307232000 | 2011-06-05 02:00:00 | 1339545600 | 2012-06-13 02:00:00 | 2011-06-07 16:48:44 | License.txt | MACHINE UID
3F:FA:62:29:20:5B:98:20 CUSTOMER UID F378934F SOFTWARE UID 00:1A:00:0A SOFTWARE NAME FinFly-Lite VERSION MAJOR 4 NOT BEFORE 1307232000 NOT AFTER 1339545600 DEMO 0 |
Expired | 27 | 2 | 0 | 5 | 2011-06-07 16:48:44 | 2012-06-13 00:17:01 |
| 223 | 53:83:3B:F4:65:4A:45:1A | 00:1B:00:0A | FinFly-Web | 4 | 1313193600 | 2011-08-13 02:00:00 | 1344988800 | 2012-08-15 02:00:00 | 2011-08-17 14:12:39 | License.txt | MACHINE UID
53:83:3B:F4:65:4A:45:1A CUSTOMER UID F378934F SOFTWARE UID 00:1B:00:0A SOFTWARE NAME FinFly-Web VERSION MAJOR 4 NOT BEFORE 1313193600 NOT AFTER 1344988800 DEMO 0 |
Expired | 27 | 13 | 1 | 5 | 2011-08-17 14:12:39 | 2012-12-14 17:01:12 |
| 252 | 7D:89:B3:81:9F:30:B4:07 | 00:1F:00:0A | FinFly-ISP | 4 | 1318723200 | 2011-10-16 02:00:00 | 1354233600 | 2012-11-30 01:00:00 | 2011-10-18 17:04:03 | License.txt | MACHINE UID
7D:89:B3:81:9F:30:B4:07 CUSTOMER UID F378934F SOFTWARE UID 00:1F:00:0A SOFTWARE NAME FinFly-ISP VERSION MAJOR 4 NOT BEFORE 1318723200 NOT AFTER 1354233600 DEMO 0 |
Activated | 27 | 11 | 1 | 5 | 2011-10-18 17:04:03 | 2012-12-14 17:01:28 |
| 284 | C0:3D:F7:EB:82:22:AD:08 | 00:2A:00:0A | FinIntrusion-Kit | 4 | 1323820800 | 2011-12-14 01:00:00 | 1339545600 | 2012-06-13 02:00:00 | 2012-01-04 15:37:27 | License.txt | MACHINE UID
C0:3D:F7:EB:82:22:AD:08 CUSTOMER UID F378934F SOFTWARE UID 00:2A:00:0A SOFTWARE NAME FinIntrusion-Kit VERSION MAJOR 4 NOT BEFORE 1323820800 NOT AFTER 1339545600 DEMO 0 |
Expired | 27 | 5 | 1 | 5 | 2012-01-04 15:37:27 | 2013-12-12 12:32:06 |
| 460 | 7D:89:B3:81:9F:30:B4:07 | 00:1F:00:0A | FinFly-ISP | 4 | 1318723200 | 2011-10-16 02:00:00 | 1372636800 | 2013-07-01 02:00:00 | 2012-12-14 18:00:15 | License.txt | MACHINE UID
7D:89:B3:81:9F:30:B4:07 CUSTOMER UID F378934F SOFTWARE UID 00:1F:00:0A SOFTWARE NAME FinFly-ISP VERSION MAJOR 4 NOT BEFORE 1318723200 NOT AFTER 1372636800 DEMO 0 |
Expired | 27 | 11 | 0 | 5 | 2012-12-14 18:00:15 | 2013-09-03 09:17:01 |
| 461 | 53:83:3B:F4:65:4A:45:1A | 00:1B:00:0A | FinFly-Web | 4 | 1313193600 | 2011-08-13 02:00:00 | 1372636800 | 2013-07-01 02:00:00 | 2012-12-14 18:00:30 | License1.txt | MACHINE UID
53:83:3B:F4:65:4A:45:1A CUSTOMER UID F378934F SOFTWARE UID 00:1B:00:0A SOFTWARE NAME FinFly-Web VERSION MAJOR 4 NOT BEFORE 1313193600 NOT AFTER 1372636800 DEMO 0 |
Expired | 27 | 13 | 0 | 5 | 2012-12-14 18:00:30 | 2013-09-03 09:17:01 |
| 603 | 74:FA:7E:74:E8:73:9B:03 | 00:1E:00:0A | FinSpyV2 | 4 | 1304812800 | 2011-05-08 02:00:00 | 1380499200 | 2013-09-30 02:00:00 | 2013-06-26 15:47:15 | License.txt | MACHINE UID
74:FA:7E:74:E8:73:9B:03 CUSTOMER UID F378934F SOFTWARE UID 00:1E:00:0A SOFTWARE NAME FinSpyV2 AGENTS MAX NUMBER 7 TARGETS MAX NUMBER 150 NOT BEFORE 1304812800 NOT AFTER 1380499200 MOBILE NOT BEFORE 0 MOBILE NOT AFTER 0 MOBILE TARGETS MAX NUMBER 0 VERSION MAJOR 4 DEMO 0 |
Expired | 27 | 1 | 1 | 5 | 2013-06-26 15:47:15 | 2013-12-12 12:31:44 |
| 689 | 99:68:A5:6D:80:1F:26:AF | 00:1C:00:0A | FinUSB | 3 | 1386547200 | 2013-12-09 01:00:00 | 1481846400 | 2016-12-16 01:00:00 | 2013-12-12 12:46:03 | License.txt | MACHINE UID
99:68:A5:6D:80:1F:26:AF CUSTOMER UID F378934F SOFTWARE UID 00:1C:00:0A SOFTWARE NAME FinUSB VERSION MAJOR 3 NOT BEFORE 1386547200 NOT AFTER 1481846400 DEMO 0 |
Activated | 27 | 3 | 0 | 5 | 2013-12-12 12:46:03 | 2013-12-12 11:46:03 |
| 690 | 74:FA:7E:74:E8:73:9B:03 | 00:1E:00:0A | FinSpyV2 | 4 | 1386547200 | 2013-12-09 01:00:00 | 1481846400 | 2016-12-16 01:00:00 | 2013-12-12 12:48:25 | License.txt | MACHINE UID
74:FA:7E:74:E8:73:9B:03 CUSTOMER UID F378934F SOFTWARE UID 00:1E:00:0A SOFTWARE NAME FinSpyV2 AGENTS MAX NUMBER 7 TARGETS MAX NUMBER 150 NOT BEFORE 1386547200 NOT AFTER 1481846400 MOBILE NOT BEFORE 0 MOBILE NOT AFTER 0 MOBILE TARGETS MAX NUMBER 0 VERSION MAJOR 4 DEMO 0 |
Activated | 27 | 1 | 0 | 5 | 2013-12-12 12:48:25 | 2013-12-12 11:48:25 |
| 691 | C0:3D:F7:EB:82:22:AD:08 | 00:2A:00:0A | FinIntrusion-Kit | 4 | 1386547200 | 2013-12-09 01:00:00 | 1481846400 | 2016-12-16 01:00:00 | 2013-12-12 13:31:34 | License.txt | MACHINE UID
C0:3D:F7:EB:82:22:AD:08 CUSTOMER UID F378934F SOFTWARE UID 00:2A:00:0A SOFTWARE NAME FinIntrusion-Kit VERSION MAJOR 4 NOT BEFORE 1386547200 NOT AFTER 1481846400 DEMO 0 |
Activated | 27 | 5 | 0 | 5 | 2013-12-12 13:31:34 | 2013-12-12 12:31:34 |
Support-Requests
174C3701
TrackingID: "174C3701"
Summary: "Problem with IP connected printer NETWORK PRINTER"
Description: "On infected target pc network connected printer is not working."
ProductID: 1
TypeID: 1
FileName: "174C3701"
StatusNotification: 1
SupportComments: "After consultation by Skype is the problem not relevant anymore. Regarding our tests was the problem not related to our product."
StatusID: 4
CustomerID: 27
Language: "en"
CreationDate: "2012-12-03 12:47:08"
LastUpdated: "2013-01-07 15:49:27"
1D42818D
TrackingID: "1D42818D"
Summary: "Connection Failure"
Description: "Sometkhing happened with FinSpy master. FinSpy agent can not connect to the FinSpy master. It gives error message/Connection failure:Connection to teh master was terminated unexpectedly. You will need to reconnect in order to continue. "
ProductID: 1
TypeID: 1
FileName: "1D42818D"
StatusNotification: 1
SupportComments: "Problem has been fixed by Skype on Sunday."
StatusID: 4
CustomerID: 27
Language: "en"
CreationDate: "2012-03-10 06:43:55"
LastUpdated: "2012-03-12 17:34:09"
2380A5E4
TrackingID: "2380A5E4"
Summary: "Admin Workstation Problems with version4.30 "
Description: "When we remove target name other informations like IP......... comes. But when we put target name again lost all information except target name."
ProductID: 1
TypeID: 3
FileName: "2380A5E4.png"
StatusNotification: 1
SupportComments: "An special email has been send with detailed information's to fix this issue."
StatusID: 4
CustomerID: 27
Language: "en"
CreationDate: "2013-03-15 04:53:52"
LastUpdated: "2013-06-21 11:38:09"
25E72758
TrackingID: 25E72758
Summary: "Comodo"
Description: "When we try to infect PC with comodo firewall installed it gives us message block or accept connection. When we choose block it does not work and when we chose accept connection it gives one more message internet explorer asking permition. even when we already infect PC from configuration comodo SW we can diconnect the trojan connection. And from comodo we can see all connections from PC IP port ... etc. even if we use active hiding."
ProductID: 1
TypeID: 1
FileName: 25E72758
StatusNotification: 1
SupportComments: "A suitable mail has been sent."
StatusID: 2
CustomerID: 27
Language: "en"
CreationDate: "2012-02-11 05:21:58"
LastUpdated: "2012-02-13 15:09:34"
407DF102
TrackingID: "407DF102"
Summary: "Analyse daya view"
Description: "It would be a nice feature to define in analyse data to view only data with certain importance levels."
ProductID: 1
TypeID: 5
FileName: "407DF102"
StatusNotification: 1
SupportComments: ""
StatusID: 2
CustomerID: 27
Language: "en"
CreationDate: "2011-12-22 13:11:23"
LastUpdated: "2011-12-28 13:28:43"
48B55E65
TrackingID: "48B55E65"
Summary: "Live Session Timeout"
Description: "If Agent 1 disconnects properly via Disconnect from the target it sometimes takes 30 minutes or more that Agent 2 can connect to the target.\r\n"
ProductID: 1
TypeID: 2
FileName: "48B55E65"
StatusNotification: 1
SupportComments: "After consultation by Skype, the problem will be closed"
StatusID: 4
CustomerID: 27
Language: "en"
CreationDate: "2011-12-22 13:05:22"
LastUpdated: "2012-01-31 15:10:18"
55AF0437
TrackingID: "55AF0437"
Summary: "Data analyze"
Description: "When we open a target on data analyse screen appears only new screen recordings. And when we statr searching it shows everything, this means old analyzed datas also. ihis crates uncomfort when operator works."
ProductID: 1
TypeID: 3
FileName: "55AF0437"
StatusNotification: 1
SupportComments: "
\r\n<pre>\r\n<pre>\r\n<pre>\r\n<pre>\r\n<pre>\r\n<pre>\r\n<pre>\r\n<pre>\r\n<pre>\r\n<pre>An corresponding email has been sent.
\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n"
StatusID: 4
CustomerID: 27
Language: "en"
CreationDate: "2014-05-28 14:29:38"
LastUpdated: "2014-06-17 09:40:54"
59106924
TrackingID: 59106924
Summary: "Local proxy"
Description: "On a small local network configured proxy and everyone goes to the internet with this proxy. We infected a target PC and we can not see him on agent PC."
ProductID: 1
TypeID: 1
FileName: 59106924
StatusNotification: 1
SupportComments: "A suitable mail has been sent."
StatusID: 2
CustomerID: 27
Language: "en"
CreationDate: "2012-02-09 13:42:28"
LastUpdated: "2012-02-13 15:09:48"
5A47A6CC
TrackingID: "5A47A6CC"
Summary: "enumeration"
Description: "we would like to have an enumeration feature on the FinSpy GUI, allowing us to see how many records there are in the target session. We would like it to be as follows:\r\ne.g.\r\n1. captured keystrokes\r\n2. captured keystrokes\r\n3. microphone recording\r\n4. Voip\r\n5. microphone recording\r\n6. Voip\r\nJust a simple enumeration."
ProductID: 1
TypeID: 5
FileName: "5A47A6CC"
StatusNotification: 1
SupportComments: "A ticket was opened regarding the enumeration already. Please see TrackingID:* E79C119F"
StatusID: 4
CustomerID: 27
Language: "en"
CreationDate: "2012-03-06 04:45:54"
LastUpdated: "2012-03-08 12:39:08"
68164DC9
TrackingID: "68164DC9"
Summary: "Keyword Search"
Description: "Keyword search through all keyloggings."
ProductID: 1
TypeID: 5
FileName: "68164DC9"
StatusNotification: 1
SupportComments: ""
StatusID: 2
CustomerID: 27
Language: "en"
CreationDate: "2011-12-22 13:13:10"
LastUpdated: "2011-12-28 13:28:05"
6E66676A
TrackingID: "6E66676A"
Summary: "keyword filter"
Description: "We would like to have such a keyword filter feature, allowing us to search for a specific keyword not in a single keyloger record but in all the keyloger records of the target."
ProductID: 1
TypeID: 5
FileName: "6E66676A"
StatusNotification: 1
SupportComments: "A ticket regarding this topic was already opened. We will follow up with TrackingID: 68164DC9"
StatusID: 4
CustomerID: 27
Language: "en"
CreationDate: "2012-03-06 04:39:07"
LastUpdated: "2012-03-08 12:31:25"
75760D86
TrackingID: "75760D86"
Summary: "FS Agent Popup"
Description: "If the FS Agent is in fullscreen-mode and then throws a popup - the popup will be in the background. Means the FS Agent needs to be closed to work with it. Agent is running Windows 7.\r\n"
ProductID: 1
TypeID: 2
FileName: "75760D86"
StatusNotification: 1
SupportComments: "A suitable mail has been sent. The problem will be fixed in the upcoming version."
StatusID: 2
CustomerID: 27
Language: "en"
CreationDate: "2011-12-22 13:06:58"
LastUpdated: "2012-01-31 15:14:59"
7E29F27F
TrackingID: "7E29F27F"
Summary: "keylog viewer"
Description: "When we open keylog viewer on one of our agents time of entered sites are different than other agents. It shows 2 hours late."
ProductID: 1
TypeID: 2
FileName: "7E29F27F"
StatusNotification: 1
SupportComments: "After consultation, the problem has been fixed by adjusting the timezone on the Agent"
StatusID: 4
CustomerID: 27
Language: "en"
CreationDate: "2012-01-23 07:23:54"
LastUpdated: "2012-01-31 15:06:45"
93A7355E
TrackingID: "93A7355E"
Summary: "Skype: File Transfer"
Description: "Most of the time and with most targets there are no files captured when transferred via Skype. Even though the Chat Log shows that the files were transferred. Target is WinXP, MBR, v.3.0\r\n"
ProductID: 1
TypeID: 2
FileName: "93A7355E"
StatusNotification: 1
SupportComments: "Problem solved with 4.00 release. As discussed by Skype it is important to update the target to the latest version, if the problem exists on a target.
---
As discussed, the problem is related to an active hiding problem, which is fixed with the upcoming version."
StatusID: 4
CustomerID: 27
Language: "en"
CreationDate: "2011-12-22 13:08:07"
LastUpdated: "2012-10-15 15:28:45"
94584CAA
TrackingID: "94584CAA"
Summary: "operator network flapping when we use the system"
Description: "On both mobile network side and fixed network side when we set a rule for targets operator complains us about network flapping. And users can not open their email accounts."
ProductID: 11
TypeID: 1
FileName: "94584CAA"
StatusNotification: 1
SupportComments: "Problem has been solved with engineers on site."
StatusID: 4
CustomerID: 27
Language: "en"
CreationDate: "2012-03-28 14:50:51"
LastUpdated: "2012-10-15 15:23:57"
97A24990
TrackingID: "97A24990"
Summary: "AV"
Description: "Detected by AV programs. Mail servers detects immediately like mail.ru "
ProductID: 1
TypeID: 3
FileName: "97A24990"
StatusNotification: 1
SupportComments: "An corresponding email has been sent."
StatusID: 4
CustomerID: 27
Language: "en"
CreationDate: "2014-05-28 14:20:36"
LastUpdated: "2014-06-17 09:42:44"
9F4E1E62
TrackingID: "9F4E1E62"
Summary: "Skype not recorded at all"
Description: "One target is using Skype - confirmed via Screen session - but no Skype data at all."
ProductID: 1
TypeID: 2
FileName: "9F4E1E62"
StatusNotification: 1
SupportComments: "Problem solved with 4.00 release. As discussed by Skype it is important to update the target to the latest version, if the problem exists on a target.
----
As discussed, the problem is related to an active hiding problem, which is fixed with the upcoming version."
StatusID: 4
CustomerID: 27
Language: "en"
CreationDate: "2011-12-22 13:07:44"
LastUpdated: "2012-10-15 15:28:10"
AAFC3D6A
TrackingID: "AAFC3D6A"
Summary: "UEFI"
Description: "New notebooks can not be infected by MBR"
ProductID: 1
TypeID: 5
FileName: "AAFC3D6A"
StatusNotification: 1
SupportComments: "An corresponding email has been sent."
StatusID: 2
CustomerID: 27
Language: "en"
CreationDate: "2014-05-28 14:23:01"
LastUpdated: "2014-06-17 09:42:06"
BD133B4F
TrackingID: "BD133B4F"
Summary: "Appeared problems after upgrading the system"
Description: "When we open agent we can not see our targets immediately we can see them after 15 seconds. Is working very slow. And even when we see our targets we can not see all information about our targets. Target name, Target IP .... As soon as we remove target name target IP appears and when we put target name back information about target IP again disappears."
ProductID: 1
TypeID: 2
FileName: "BD133B4F.png"
StatusNotification: 1
SupportComments: "An special email has been send with the detailed information's to fix this issue."
StatusID: 4
CustomerID: 27
Language: "en"
CreationDate: "2013-03-11 04:41:49"
LastUpdated: "2013-06-21 11:40:06"
DF8501E0
TrackingID: "DF8501E0"
Summary: "Key logger"
Description: "Keylogger figure is working but it does not appear on screen as before. This means we get huge document but we do not know where and on which header target typed. Also time stamp function is not clear or functioning wrong."
ProductID: 1
TypeID: 1
FileName: "DF8501E0"
StatusNotification: 1
SupportComments: "
\r\n<pre>\r\n<pre>\r\n<pre>\r\n<pre>\r\n<pre>\r\n<pre>\r\n<pre>\r\n<pre>\r\n<pre>An corresponding email has been sent.
\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n"
StatusID: 2
CustomerID: 27
Language: "en"
CreationDate: "2014-05-28 14:35:14"
LastUpdated: "2014-06-17 09:38:21"
E383E9CB
TrackingID: "E383E9CB"
Summary: "volume control"
Description: "We would like to have possibility of volume control on the player, as well as the balance control so that we could increase or decrease the volume of one or another conversation party."
ProductID: 1
TypeID: 5
FileName: "E383E9CB"
StatusNotification: 1
SupportComments: "Feature has been implemented."
StatusID: 4
CustomerID: 27
Language: "en"
CreationDate: "2012-03-06 04:41:34"
LastUpdated: "2012-10-12 10:43:52"
E6E5C378
TrackingID: "E6E5C378"
Summary: "Transfer delay"
Description: "The recorded data sometimes will be transferred with a delay of a few hours or days. This only occures with Keylogging module. Faced only with one particular.\r\n"
ProductID: 1
TypeID: 2
FileName: "E6E5C378"
StatusNotification: 1
SupportComments: "The problem is related to the client network connection and therefore a technical limitation we can not handle. After consultation by Skype the data will be transferred to the Master, therefore a FinSpy problem can be excluded."
StatusID: 4
CustomerID: 27
Language: "en"
CreationDate: "2011-12-22 13:07:16"
LastUpdated: "2012-02-01 15:12:46"
E79C119F
TrackingID: "E79C119F"
Summary: "Counting data in Analyse Data"
Description: "We would also like to have numeration of files in the analyse data window."
ProductID: 1
TypeID: 5
FileName: "E79C119F"
StatusNotification: 1
SupportComments: ""
StatusID: 2
CustomerID: 27
Language: "en"
CreationDate: "2011-12-22 13:12:21"
LastUpdated: "2011-12-28 13:28:23"
F1C9FD59
TrackingID: "F1C9FD59"
Summary: "Problem with GUI"
Description: "From GUI we could not reinfect or edit our targets and we could not see any changes on the system. In the attached file shown error message"
ProductID: 11
TypeID: 2
FileName: "F1C9FD59.png"
StatusNotification: 1
SupportComments: "Problem has been solved with latest version."
StatusID: 4
CustomerID: 27
Language: "en"
CreationDate: "2012-03-10 05:47:22"
LastUpdated: "2012-10-15 15:24:34"
F481E721
TrackingID: "F481E721"
Summary: "web camera"
Description: "Web camera module is not working. Untill now we could not use it. None of our target PC and test PC worked."
ProductID: 1
TypeID: 2
FileName: "F481E721"
StatusNotification: 1
SupportComments: ""
StatusID: 2
CustomerID: 27
Language: "en"
CreationDate: "2012-03-03 06:41:41"
LastUpdated: "2012-03-08 14:55:20"
Feedback
2
ID: 2
FirstName: "Nazar"
To: "support@gamma-international.de"
Subject: "Deep Freeze"
Description: "One of our target PC is with Deep Freeze 7 sw. And when we infected it we can not see that PC as online it is ofline"
Language: "en"
CustomerID: 27
Timestamp: "2011-05-24 11:35:31"
